Are you sure you are maximizing your advertising spend?  With thousands of advertising options available and only a limited budget to spend, it is important that you know what advertising sources are giving you the highest ROI (Return On Investment).  Planet Telecom’s Call Monitor program let’s you see exactly what advertising is working and what advertising is a waste of money.

With Call Monitor, you can assign a unique telephone number to each advertising source you would like to track.  When a call is placed from one of the advertisements being tracked, Call Monitor captures the details of the call like the duration, date, time and the calling party’s caller ID information. All this information is captured real-time and made immediately available via the web-based reports.  Plus, Call Monitor can be configured to even RECORD the telephone interaction between the calling party and your staff.  These conversations are also stored on the web and can be downloaded as .WAV files for training and quality control purposes. 

Planet Telecom’s Call Monitor program is easy to setup and use.  The toll free telephone numbers that are assigned to your account will automatically be directed to ring at the office telephone numbers you are currently using.  The Call Monitoring process takes place behind the scenes and is completely unobtrusive to the caller. You will be amazed at how quickly you will be able to identify what advertising sources are worth the expense and which need to be eliminated.